In room technology

Guests in any overnight stay bring with them a very clear idea of their own personal space and their creature comforts, such as music, favourite TV or communication. This space is for unwinding and relaxation, when the right conditions should be achieved and maintained effortlessly. Intuitive control and options to cover all tastes are essential main stays of any in room experience brief.

Elements such as room service are well accustomed to catering to these changing and individual tastes. Now the challenge is to match traditional service with 21st century entertainment and information. Guest requirements can blend the familiar with novel right across the spectrum of news, music, communication and entertainment.

The dramatic benefits of integrated sound, light and video technology can transform the guest experience in a hotel bedroom or suite. The range of in room additions and compatibility or preference setting mean the principles of flexibility and control do not stop at the door, but strongly boost the appeal of the room. These additions can begin building confidence in these principles with a simple item, such as IPOD dock or radio, or extend to full room automation, with personalised settings and a suite of options.

In room radios, personal music integration, blue tooth access, internet TV, fingertip film downloads; universal remotes, room automation and quality audio are all elements that can be scaled from single additions to major room refit projects that redefine how we enjoy hotel rooms.

Radios
The crackly stations and tuning alchemy of radios inside large concrete hotels are familiar to many of us. This is exactly what spurred on Tivoli to produce a range of stylish digital radios delivering crisp functionality and access to vastly more stations, for use in hotel environments. Bringing a solid reputation from home cinema and by choosing digital, signal quality is enhanced, station choice widened and guest inconvenience diminished. Throw in the option of some of the range to be fed their signal via a LAN connection and a powerful tool for in house radio, conference updates and marketing is enabled.

The large station choice also widens the appeal of the hotel to more niche markets and a truly global spread of language and news services.

iPod docks
iPod docks have been on the must have list for homes, offices and cars for several years now, but are still not standard in hotel rooms. This creates a gap in the musical fabric that most people wrap themselves in. Listening to an ipod on headphones in an unfamiliar hotel drives home the separation from familiar comfort and misses the opportunity to create a relaxing sound scape throughout the stay. Happy, content guests are proven to engage in elevated secondary spends, as those who have mastered the traditions of exemplary service in hotels understand.

CGA Integration can supply a range of iPod docks to suit your decor and trading style, these include Roth iPod docks which offer a solution to this with a range of products renowned for music quality and style.

Extending the playing of music into track purchasing access also boosts traffic and new revenues.

IPTV
Internet TV is the big brother of digital radio, accessing almost unlimited channels and offering the potential for a venue to customise TV access. Satellite, Free View, cable and internet feeds can be channelled and delivered across a Local Area Network to each room. This delivery method also enables venues to launch their own channels from simple info pages to conference specific news bulletins, as simply as updating a website. By extending brand values into entertainment, news and communications, a venue can not only offer new services and gain an in room USP, but also increase their stature in the eyes of guests.

The same network can take advantage of the control and flexibility offered by distributed digital services to bundle radio, internet access and movies on demand to their guests, creating an enviable array of in room options.

Bluetooth
Bluetooth links mobile devices, such as phones, printers and laptops, over short distances, eliminating the need for adapters and cabled connections. In hotel rooms, the potential exists to guaranteed connectivity to extend music from an MP3 player, laptop or phone over in room speakers. Taking the concept further reveals the benefits of using a guests’ device to identify repeat settings, access controls, billing and many more preferences. In short, the guests phone becomes their key to electronic services, protected and enabled by a PIN issued at reception. The potential of Bluetooth to enable wrinkle free, convenient access to a wealth of new services could usher in a new type of hotel room.

BOSE speakers
The days of inferior in room speakers are over. High audio standards are available to guests from bar and conference areas, through to their home and car systems. There is no reason for the system they use in their hotel room to be a poor relation. CGA Integration have access to the complete range of speakers from Bose which combines the reputation of a formidably established brand with genuine quality recognised by music lovers. Installing decent speakers for in room music playback sends a clear message about venue quality, which matches the attention lavished on cuisine, service and décor.

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