Case Studies

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Monday July 1 2019
CGA to provide Spa Sound at Holiday Inn Winchester
Monday June 3 2019
CGA appointed to deliver sound in Sette, the new restaurant housed on the ground floor of Bvlgari Hotel London
Tuesday May 21 2019
CGA part of team to launch Bliss Hotels in the UK

Testimonials

Marc Solarz General Manager, Holiday Inn & ANA Spa Winchester

”CGA have delivered a sound system that has enhanced the new ANA spa experience and complemented the refurbished communal areas of our hotel, we are delighted with the result.”

Daniel Broch Founder of the Bliss Investment Group

“Bliss is all about creating an experience to delight and surprise. We want our guest’s experience to be different but equally memorable each and every time they visit. To deliver this, every aspect of their sensory experience needs to blend together and that’s why we appointed CGA Integration to ensure that the sound systems they designed and installed delivered the emotional impact we demanded.”

Sara Kim SVP Brand Development LDV hospitality NYC
“The sound across both Sette and Nolita Social Lounge is amazing, it really helps to immerse guests into two very distinct experiences. The easy to use control panels also enable our staff to control the levels of music in different areas, helping to create different atmospheres in these distinct venues at the same time.”

Julien Davain Restaurant Manager at Wild Honey St James
“Working with CGA has given us a great return on investment. The sound system they designed and installed for The Balcon eight years ago has been easily adapted to create superior sound throughout Wild Honey St James. It was greatly beneficial making that initial investment with CGA.”

Mr Alberto Zandi co-owner of Zuaya
“With our first opening in the UK, it was very important that we could work with trusted suppliers who could make the process as smooth as possible. CGA Integration was recommended by our designers Harp Interiors and have proved to be a wise choice; delivering superior audio within the tight timescales posed by a new restaurant opening.”

Mr Soliman Khaddour General Manager at Hans’ Bar & Grill
“CGA Integration were the obvious choice to install the sound in Hans’ Bar & Grill, as we had worked with them before and had been very pleased with the results. We now have a fully integrated sound system from the lobby through to the new bar and restaurant, which is easy to operate and helps to create the right atmosphere for our guests.”

Michael Amoore General Manager of the RCBPC
“It is vital that our guests are able to hear clear commentary throughout the polo matches. The new sound system CGA has installed has delivered both this and the flexibility to accommodate other prestigious events that we hold throughout the year.”

Lenny Dennis Project Manager at Dishoom Manchester
“As well as understanding Dishoom, CGA also have a wealth of experience in working with both Grade I & Grade II listed buildings, which has ensured the delivery of the best quality audio experience in Dishoom Manchester.”

Janine Marshall General Manager at One Aldwych
“One Aldwych first opened its doors twenty years ago and now was the right time to update the hotel to create a superbly comfortable, modern, sophisticated venue to once again set the benchmark in hotel design. CGA have helped us to deliver this throughout, with an AV system that creates the right atmosphere in each area; providing a great sounding, flexible system which is easy for staff to use.”

Otto Steenbeek General Manager at Andaz London Liverpool Street
“It was important to create the right atmosphere in this area, as it is the first experience guests have of our hotel. CGA have designed and installed a sound system that both works well with the interior design and provides us with the flexibility we need for the way this space will be used.”

David Pryde Head of IT at Strand Palace
“The sound system CGA has installed delivers a wonderful sound and has given us great flexibility across the hotel.”

Shamil Thakrar Head Babu at Dishoom
“It’s really important for us to create beautiful restaurants with unique stories for our customers. Sound is a critical part of ensuring that our customers are fully immersed in the Dishoom experience; complementing the deep love we have for Bombay’s culture, heritage and food. We have been delighted with the audio systems designed and installed by CGA Integration in Dishoom Carnaby and Dishoom King’s Cross so they were the natural choice for us when opening inEdinburgh and they didn’t disappoint.”

Justin Hardy, Jamie Oliver Restaurants
“The sound system that CGA have designed for Barbecoa Piccadilly really enables us to create an atmosphere that enhances the Barbecoa experience. The restaurant concept is full of drama, celebrating “the magic of smoke and fire”, so being able to produce the right ambience through great quality sound is important. We were challenged by acoustics on two very different floors - our stunning dining room in the basement and an intimate, more clubby environment on the ground floor where our bar stands proud. We also need the mood to evolve throughout the day, from breakfast, through to lunch, afternoon tea and into dinner. It’s important to get every element right and we’re fortunate that we have a great sound system to help us showcase a fantastic dining experience in a classically beautiful building. We are delighted that CGA and Music Concierge have worked together and with our team to achieve this so successfully at Barbecoa Piccadilly.”

Brian Trollip, Director of Operations and Business Development at Dishoom
“CGA Integration have installed sound systems which deliver both excellent quality sound and ease of operation, through ensuring consistency across multiple Dishoom venues. This means that staff are familiar with the systems operation irrespective of which Dishoom they are working in.”

Dirk Crockaert General Manager at The Montague on the Gardens
“CGA set a benchmark with the work they carried out at The Chesterfield and as such were the obvious choice to improve the audio in other venues across our London Estate.”

Ian Pask, London Marriott Hotel Grosvenor Square
“CGA have installed a flexible quality sound system with future proof technology, which complements our hotel’s desire to offer all guests sophisticated venue spaces with modern facilities.”

Paul Watson, General Manager at Crowne Plaza City
“When we realised the difference changing the sound system made to the reception area of the hotel, we wanted to extend the benefit to other key areas. The AV systems CGA have installed in our meeting rooms ensure that our guests can benefit from the latest developments in technology with the added advantage to us of remote support from CGA.”

Ian Cohen, St Marys Chalgrove
“The vicar, the Reverend Canon Ian Cohen said: "The glory of Chalgrove Church is that it is a country church, which has always sought to serve this village and neighbourhood. In the future, with the installation of this new sound system by CGA Integration, its heritage can be shared and valued so much more widely. The system is easy to use and very flexible. It enhances the worship for all members of our congregations and the experience of others who use the church, such as our local primary school and village groups.”

Oliver Shwartz Hyatt Regency London - The Churchill
“It is becoming essential that conference venues and meeting rooms are compatible with the growing trend of BYOD and mobile technology.” commented Oliver Schwartz Associate Director of Events, Sales and Operations. “At Hyatt,” continued Oliver, “we need to ensure that our facilities can operate in a flexible way; allowing delegates to connect and collaborate seamlessly and wirelessly from any device, without the need for dedicated hardware or a lengthy setup process. The AV systems CGA Integration have installed have enabled us to deliver this capability to all our guests.”

Alistair Johnson Spa Creators
“Whist developing SPAShell we knew we needed the AV to be installed in a unique way and yet still deliver a great sound. It needed to complement the brand values delivered by all Spa Creators ventures. We approached CGA as we have worked with them before and value their problem solving approach and resulting sound system quality, true to form, the music in the Fishmore Hall SPAshell sounds great!”

Katherine Petty Operations Manager at Granger & Co
“We have been delighted with the sound system CGA have designed and installed. The audio quality really helps to create the right atmosphere and simple controls allow staff to adjust the sound to reflect trading conditions.”

Ashley Palmer Watts, The Perfectionists' Café
“The audio enhances the total experience we want our customers to receive at The Perfectionists’ Café” commented Group Executive Head Chef Ashley Palmer-Watts. “CGA have used a digital sound processor to ensure that all three speaker sets work together to seamlessly blend the sound across all areas, so no matter where you go you experience the same great sound. We are all very pleased with the result.”

Shamil Thakar, Dishoom Kings Cross
“Dining in Dishoom is very much a multisensory experience; we’d like to think that the restaurants have a unique buzz and vibrancy. CGA Integration have designed and installed an audio system which helps create this, blending with the interior design whilst fulfilling the requirements of a listed site and generating a fantastic sound for the customers to enjoy.”

Shamil Thakar, Dishoom Carnaby Street
“CGA Integration have designed and installed a balanced, great sounding system, which you can hear clearly whilst still being conducive to conversation. Music is such an important element in delivering the unique buzz and vibe of Dishoom but equally our customers want to be able to easily hold a conversation, CGA have got the balance just right.”

Robbie Bargh Founder of the Gorgeous Group
“We always know that Chris and his team will enable us to deliver our overall vision for a project, working with old and listed buildings to deliver top quality sound whilst preserving the ambience and décor is one of their areas of expertise and they work considerately with the design teams to ensure technology does not hamper aesthetics.”

Ben Smith Licensee of The George
“Having previously worked with CGA, I know how they can transform a venue using well designed sound. They work sympathetically to install systems in old and listed buildings to ensure that improvements are heard but not necessarily seen! They were the natural choice for me when I acquired The George.”

Nicholas Dickinson, Director at Congham Hall Hotel
“I met Chris at Independent Hotel 12 and was impressed with his portfolio. Having worked throughout the luxury hotel sector at acclaimed venues such as Chewton Glen and Le Manoir aux Quat’ Saisons I wanted an AV company that could help me to deliver the superior quality experience I want to offer our guests at Congham Hall and CGA have helped us to achieve this.”

Marcus Etty General Manager of Santoku Restaurant
“We are delighted with the sound system CGA Integration has installed” commented. The team has worked professionally and efficiently to ensure that the system was installed on time, despite delays by local customs officials.” AND Robbie Bargh Founder of Gorgeous Group “At Gorgeous we understand the importance of sound in creating an overall dining experience. We have worked with Chris and his team before and were impressed by the quality of his work, which is essential to compliment our design standards.”

Rev Richard Warden St James Finchampstead
“The completed project used cutting edge technology to solve so many issues for us in one go: improving security both inside and out; meeting the needs of those with hearing difficulties; creative use of new media opportunities on the internet; enhancing sound provision and flexibility for services and concerts; the ability to record special services such as weddings and baptisms. We are delighted with the results! With such a modern facility in a historic building, we are able to keep our worship relevant and accessible to so many more in our community.”

Jespal Soor Manager Tamarind Mayfair
“Situated in the heart of the main kitchen at Pennyhill Park, we wanted the Henri Giraud Chef's Table to be a truly unique, premier dining experience. So many factors have to be considered to create just that however, one key aspect was the lighting and visual effects that Chris Gunton and his team designed and implemented. The result is simply stunning.”

Ann Costelloe, Manager The Spa at Coworth Park
The Spa at Coworth Park is all about an eco-luxury approach to relaxation and health affirmation, which we wanted to reflect, not only with the quality of our audio, but also sourcing. CGA Integration have demonstrated their in depth expertise, with not only a superlative system, but also incredible attention to low carbon sourcing and waste control. They should be proud that a behind the scenes system is so headline worthy.”

John Campbell Chef
“The audio compliments our efforts to achieve faultless presentation of delicious dishes every time. Our diners are among the most demanding connoisseurs of every aspect of the restaurant experience and CGA Integration have fulfilled our vision for the restaurant audio.”

Rachel Angell, Events Manager Coworth Park
“We are pitching for the biggest events and need a fully integrated system we can be 100% confident in. CGA Integration have given us a top quality system which lifts our venue capability to the highest level, with incredible flexibility and future proofed technology.”

Zoe Jenkins, General Manager of Coworth Park
“We trust Chris Gunton and the CGA team to deliver. Coworth Park was a unique opportunity to pull together every benefit of venue wide integration, from flexibility to creativity into an installation with excellent audio quality and visual support. The result is a complete range of services which can truly become more than the sum of its parts.”

Antoine Winckler, Director of Food and Beverage at Sofitel London St James
“Sound is so important in creating an overall ambience in a restaurant. The system that Chris and his team have designed and installed complements the quality of the design, food and service our customers expect at The Balcon.”

Tabitha Wade of Brinton Wade
“This feature installation of the show was very important. CGA Integration gave us excellent advice for the project, were very easy to work with and gave us exactly what we needed.”

Joysen, Cafe Neo Owner/Manager
“I now have the image I need to create a venue for all types of dining and entertainment. We are a sandwich bar by day and host intimate dinners or live DJs by night, with different moods for each.”

Mike Leaver of Multiservices Ltd
“We're very pleased with the smooth installation of the project and the huge difference it has made to the services. The induction loop now works and is fantastic. Operation has been made very simple for us.”

Fiona, Manager at The Highwayman
“We’ve had good comments about the sound from opening and we don’t have to worry about rogue tracks with the hard drive. Chris is very easy to work with and made life much simpler for us. We would definitely use him again.”

Patrick, Owner Manager of The Terrace Holborn Park
“The system does exactly what we want it to. We’ve been open just a few weeks and have had everything from relaxing lunches to functions for a hundred people. We also like the fact that it will be easy to upgrade when the business needs it.”

Steve Harvey, Egrove Park’s IT Manager
“Chris and his team were able to work within some extremely tough time and scheduling constraints that meant that the system was installed in a way that provided minimum disruption to our clients. The resulting installation is neat and efficient, exactly what we asked for.”

Richard, Great Foster's General Manager
“It’s a complete change and sounds very impressive. The installation is neat and efficient and the quality maintains the standard of ambience we wished for.”

Julian H Tomlin, General Manager, Pennyhill Park Hotel & The Spa
“I was astonished at the zero disruption of the installation itself and deeply impressed by the audio quality throughout the restaurant. Our cuisine and service standards have been complemented by an excellent system.”

John Osborne, Bracknell Rugby Club manager
“CGA Integration far exceeded our expectations for this project and fully entered into the spirit of the club. It’s also the best club PA we’ve heard since getting into the subject.”

Tim Clements, Ocean Frontier Curator
“This project was and excellent, very effective upgrade from the previous system. It is very effective for sports viewing and the added bonus is that we can now tap into other televised multimedia events.”

Ben, Manager at The Park Club Abingdon

“Service from CGA Integration has always been quick, reliable and effective. Chris appreciates our business and the system has always done everything we specified.”

Rev. Bruce Nicole St Michael's Camberley
“Chris was extremely helpful and fully understood our needs in a professional, friendly and civil manner. The congregation are very happy with the results.”

Matt Highton, Club Manager Pantiles
“Our relationship with CGA Integration has been excellent. Chris is a fantastic guy who has sorted out all our problems for about six years now and we’ll keep on using him.”

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1 week, 1 day ago

www.redcarnationhotels.com

Case Study: Red Carnation Hotels London

Outline
Red Carnation Hotels are a collection of family-run, award-winning boutique hotels in the UK, Ireland, South Africa, Switzerland and the USA. Each hotel is a landmark of history and tradition, with an exceptional reputation for exquisite fine dining, leading spas and sumptuous surroundings. Great pride is taken in delivering warm, thoughtful and highly personalised service and they understand the importance of sound in creating the best possible guest experiences. Following their successful appointment at The Chesterfield, CGA Integration have been working with music provider SoundTrack your brand, to enhance AV in public areas at three further Red Carnation London venues; The Montague on the Gardens, The Milestone & The Rubens at the Palace, including bar and the lounge at Hotel 41.

Challenges
The main challenge was ensuring that work was carried out with minimal disruption. The hotels were all fully trading and no other contractual or decorative work was being undertaken at the time of the AV installations.

Technical
Rubens at the Palace Old speakers were replaced with new EV Evid wall speakers and Cloud ceiling speakers in both the lounge & bar and new EV Evid ceiling speakers were fitted in the Leopard Champagne bar. A new rack, Cloud amps and QSC control system were installed to allow control of the sound via an iPad app and new ‘SoundTrack your brand’ music players were fitted.

Response
Dirk Crockaert General Manager at The Montague on the Gardens commented “CGA set a benchmark with the work they carried out at The Chesterfield and as such were the obvious choice to improve the audio in other venues across our London Estate.”

Chris Gunton Managing Director of CGA Integration added “Sound is a key element in delivering the overall Brand experience. Following our work at The Chesterfield, we are delighted to have had the opportunity to further enhance the AV in other Red Carnation properties to help them deliver the best possible experience for their guests.”

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